Anna K. — Curriculum Lead (Retail Ops)
Anna has worked in book retail operations for 9 years, focusing on intake discipline, stock accuracy, and exception handling. She built the course’s SKU rules and condition grading framework so learners can standardize listings from day one. Teams know her for being methodical about cycle counts and for turning “missing stock” into a measurable, fixable workflow. Outside course work, she collects odd out-of-print editions and documents their sourcing trail.